Return Policy

Return Policy

1. Return Eligibility

You can request a return if:

• Product received is damaged

• Product is not working

• Wrong product received

Note: Item must be unused and in original packaging.

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2. Return Timeframe

Return request must be made within 3 days after receiving the product.

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3. Return Process

1. Contact us with your order number

2. Send clear photo/video of the problem

3. After approval, you can return the item through your preferred courier

4. Customer must pay the return delivery charge

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4. Replacement / Refund

After we receive and inspect the product:

• Replacement will be sent for eligible returns

• If replacement stock is unavailable, a refund will be issued

Refund is processed excluding the return delivery cost.

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5. Non-Returnable Items

• “Change of mind” cases

• Physically damaged or used items

• Items without original packaging

• Cosmetic scratches not affecting functionality

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6. Delivery Damage

If the courier damages the product during delivery, you must inform us within 24 hours with evidence.

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7. COD Orders

Since we use Cash on Delivery, we do not take advance payments.
Return delivery cost must be paid by the customer.